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Electricity

Commencement of Electricity Supply Service

When you move in, fill in your address, name, and the service commencement date on the Electricity Service Application Form found in your room, and mail it to the nearest Kyushu Electric Powers service center. You can begin using electricity by turning on the main circuit breaker.

Discontinuation of Electricity Supply Service

Once you know your moving date, contact the nearest Kyushu Electric Powers service center. Give them your address, name, moving date, new address, and customer number. A service person will visit your residence on the day you move to make the necessary arrangements for turning off electricity.

Billing and Payment

Meter Reading and Invoice
Once a month, a meter reader checks the electricity meter and leaves a Notice of Electricity Consumption with the amount of electricity used and an invoice in your mailbox.
* Sample of Notice

 

Method of Payment
Three types of payment options are available: automatic transfer from a personal bank account (jido koza furikae), payment by credit card, and cash payment at any bank, post office, or convenience store upon receiving a payment slip from Kyushu Electric Power. For automatic transfer or credit card payment, you will need to fill out an application.


Power Failure

In the case of a power failure, follow the instructions below

1. Turn off the switch for all electrical appliances.
2. Check to see whether power is out in neighboring houses.
3. If neighboring houses have power, check the distribution switchboard.
4. If the breaker is down, switch it back up.
5. If it is up, try switching it on and off a few times.
6 If power does not resume, contact Kyushu Electric Power

* Sample of distribution switchboard?

* If you find a downed power line, stay away from it and notify Kyushu Electric Power immediately.

 

<Kyushu Electric Power Co. Ltd.> http://www.kyuden.co.jp/
Hours
: Monday-Friday 9:00-17:00 * closed on Dec. 29-Jan. 3

 

Fukuoka Higashi Office
Tel: 0120-986-204
2-19-12 Najima, Higashi-ku, Fukuoka
Fukuoka Office
Tel: 0120-986-205
2-1-82 Watanabedori, Chuo-ku, Fukuoka
Fukuoka Nishi Office
Tel: 0120-986-206
1-9-20 Meinohama Eki Minami, Nishi-ku, Fukuoka
Fukuoka Minami Office
Tel: 0120-986-207
1-6-5 Futsukaichi Nishi, Chikushino-shi