HOME > Living In Fukuoka > Housing and Living > Settling in Fukuoka

1. Settling in Fukuoka


Entering Japan (Immigration)


A residence card will be issued to foreign nationals newly permitted to land through their port of entry who will reside in Japan for more than three months. As of June 2016, Residence Cards are only issued directly at seven airports: Narita, Haneda, Chubu, Kansai, Shin-Chitose, Hiroshima and Fukuoka airports.
Within 14 days of deciding on a location of residence, individuals who were issued a Residence Card must take it with them to the counter at their local government office to submit a notification of residence to the Minister of Justice. After submitting this notification, a Resident Record will be created for them, just as it is for Japanese citizens. The address recorded on your Resident Record will be used when you utilize government services such as welfare and education.
If "A residence card will be issued at a later date" is written in your passport, take your passport to your local ward office once your residence has been decided and submit notification of residence. Once this notification is submitted, a residence card will be mailed to you. Persons who change their status of residence to become mid- to long-term residents are also required to submit this notifcation.

Moving from outside the city (moving in)

When you move to Fukuoka City from another municipality, you must submit a notification of moving in to your new local ward office within 14 days of moving. You must also submit the notification of moving out that you received from your previous municipal office.
Whenever you present your residence card at a government office to submit notification of moving in or moving out, the Immigration Bureau will also be notified of these changes.

Other Procedures
[Procedures to be completed at ward offices]

National Health Insurance
Children’s Medical Care Certificate
After completing moving in procedures, submit notification at the Health Insurance & Pension Section (insurance counter).
If you don’t enroll in National Health Insurance at the same time as submitting a notification of moving in, you will need to bring your child’s insurance card in order to apply for a Children’s Medical Care Certificate.
National Pension After completing moving-in procedures, bring documention showing the date of your arrival in Japan, such as a passport, to the Health Insurance & Pension Section (National Pension counter).
Health Insurance, Welfare Pension, Mutual Aid Pension These services are typically handled through your employer, so please inquire with them for more details.
Nursing Care Insurance

If you have not received primary nursing care requirement authorization, you do not need to follow this procedure.
If you didn’t receive authorization at your previous place of residence, you need to take a copy of the nursing insurance recipient qualification certificate and residence change notification (which can be acquired at the Citizen Section) to the Welfare & Nursing Care Insurance Section (Nursing Care Insurance counter) after completing moving in procedures.

Child Allowance After completing moving in procedures, please complete procedures for Child Allowance at the Child Rearing Support Section within 15 days.
If you don’t complete these procedures swiftly, it’s possible that you won’t be able to receive Child Allowance for certain months.


[Procedures to be completed at locations other than ward offices]

School transfer and enrollment procedures for elementary and junior high schools Submit the Fukuoka City Municipal School Enrollment Form (can be obtained at the Citizen Section when you complete moving in procedures) and student registration certificate from your child’s previous school to the school to which your child is transferring.
Driver’s License/Vehicle Registration You can submit a change of address for your driver’s license at the police station, examination center, or gold licensing center that has jurisdiction over your new address. To make changes to your vehicle registration details, notify the Kyushu Transportation Bureau branch office that has jurisdiction over your new address.
Telephone Confirm the necessary procedures with NTT or the telephone company through which you have a contract. (Refer to the Telephone page)
Electricity

Procedures must be completed through KyushuElectric Power before moving in.
(Refer to the Electricity page)


Gas

One week prior to moving in, contact Saibu Gas Living Mate, the Saibu Gas service desk, to inform them of your moving in date and time. If you plan on using propane gas, contact your local propane gas management office. (Refer to the Gas page)

Water Telephone the water department’s customer service center four days (except for Saturdays, Sundays, and national holidays) before you want to start using water.
Contact the customer service center to apply for direct debiting or to change the account name. (Refer to the Water page)
If you are moving into a residential complex in which the meters of all units are inspected together, contact the proprietary company.
Mail Submit a notification of residence change to your nearest post office.
(Refer to the Post Offices and Other Services page)



Moving within the City (changing residence/area)

You also need to submit notifications when you move within Fukuoka City.

Moving within the same ward
If you move within the same ward of your previous residence, submit a change of residence notification to the Citizen Section of that ward office within 14 days of moving. You will then need to separately complete address change procedures for National Health Insurance and Child Allowance.


Moving to a different ward
If you move to a different ward within Fukuoka City, submit a change of residence notification to your new local ward office. If your child is transferring schools, procure a student registration certificate from your child’s previous school before moving and submit it together with the Fukuoka City Municipal School Enrollment Form to the new school.
You will need to convert your National Health Insurance and Child Allowance, so be sure to bring your insurance card and children’s medical certificate when completing procedures.


Moving out of Fukuoka City (moving out)

When you move out of Fukuoka City, you need to submit a notification of moving out to your local ward office.

Moving out of a residence
At least once month in advance of moving out of your current residence, contact your realtor (landlord) or public housing management office and begin moving out procedures. At that time, you should discuss the return of any deposit money. If you plan on shipping your household items through a shipping company, you should get estimates from several companies and decide upon one in advance of moving out.


Other Procedures
[Procedures to be completed at ward offices]

National Health Insurance
Children’s Medical Care Certificate
Return your insurance card and children’s medical certificate to the Health Insurance & Pension Section (insurance counter) and complete the procedures to forfeit your coverage eligibility.
National Pension You only need to complete moving in procedures at new municipal office. There are no specific moving out procedures necessary.

Health Insurance, Welfare Pension, Mutual Aid Pension

These services are typically handled through your employer, so please inquire with them for more details.
Nursing Care Insurance A Class 1 insured person (age 65 or above) should return his/her insurance card to the Health Insurance & Pension Section (insurance counter).
If you have primary nursing care requirement authorization, receive a nursing insurance recipient qualification certificate and submit it to the Welfare & Nursing Care Insurance Section (Nursing Care Insurance counter) at your new municipal office.
Child Allowance

Complete moving out procedures at the Child Rearing Support Section.

* Be sure to have each procedure explained to you at the appropriate counters at your new municipal office.

[Procedures to be completed at locations other than ward offices]
School transfer and enrollment procedures for elementary and junior high schools Receive a student registration certificate from your child’s current school.
Driver's License/Vehicle Registration You can submit a change of address for your driver's license at the police station, examination center, or gold licensing center that has jurisdiction over your new address. To make changes to your vehicle registration details, notify the Transportation Bureau branch office that has jurisdiction over your new address.
Telephone If you wish to use telephone services as soon as you move in to your new residence, as soon as you know your moving in date and new address, contact NTT or the telephone company through which you have a contract as early as possible. (Refer to the Telephone page)
Electricity You will need to complete procedures with Kyushu Electric Power in advance of moving out. (Refer to the Electricity page)
Gas

One week prior to moving out, contact Saibu Gas Living Mate, the Saibu Gas service desk, to inform them of your moving out date and time. If you are using propane gas, contact your local propane gas management office. (Refer to the Gas page)

Water To cancel water usage, telephone the water department’s customer service center four days (except for Saturdays, Sundays, and national holidays) in advance. Contact the customer service center regarding direct debiting or to change the account name. (Refer to the Water page)
If you are moving into a residential complex in which the meters of all units are inspected together, contact the proprietary company.
Mail Before moving out, submit a change of address form at your nearest post office. If you do this, your mail will be forwarded from your old address to your new address for one year. (Refer to the Post Offices and Other Services page)


Leaving Japan

When you leave Japan indefinitely, complete the same procedures for moving out.
Even if you plan on returning to Japan, you must complete the same procedures for moving out. Be sure to complete procedures at each appropriate counter.


Neighborhood Associations (Tonari-gumi)

Neighborhood associations exist in each region to promote mutual amity amongst residents. Using association fees collected from each family, the organizations engage in neighborhood cleaning and crime prevention activities. When you move into a new neighborhood, you will receive information about the neighborhood association, and will be asked to pay the association fees either in total once a year or each month. Please be aware of the activities of your local neighborhood association and feel free to get involved. Some neighborhoods pass around a clipboard (kairanban) of regional information. When you receive the clipboard, please read it and then pass it on to the next household.